--- id: decisions.2026-08-01-usage-based-pricing type: decision layer: L5 title: Keep seat-free pricing authority: approved owner: founders status: accepted durability: long-lived classification: internal canonical_source: true created: 2026-08-01T00:00:00Z updated: 2026-08-01T00:00:00Z decision: Price on lanes, never on seats or agent count. rationale: - Customers are adding agents faster than people; per-seat pricing would tax that. - Lane count is the number customers already budget against. alternatives: - option: Per-seat pricing rejected_because: Penalises exactly the automation we are selling. consequences: - Revenue does not grow when a customer adds agents; it grows when they ship more. approved_by: - role: founders references: [policies.pricing] tags: [pricing, governance] --- Recorded so the next person to propose per-seat pricing can read why it was already declined, rather than relitigating it from scratch.